The ONE-to-ONE Exchange of Products period will be according to the Invoice issued date.Please note that certain products such as: Projectors, Monitors, Software, Tablets, Smartphones, Apple Products, Branded Desktops, Notebooks, Printers and Consumables (eg Ink Cartridges or Toners) are not available for a One-to-One exchange and must be sent to the manufacturer's' service centre for any warranty service.Only certain products with a manufacturer's defect are entitled to a ONE-to-ONE exchange (subject to availability of stock).ONE-to-ONE Exchange of Products within 14 Days is applicable for Online transactions.Please refer to this link for more information and detail about our Shipping Policy ** We shall not be liable to any losses or damages in the event of delay or failure of delivery caused by the courier service provider. The delay maybe due to cut off date set by our courier service provider or overcapacity. Christmas, Chinese New Year & Hari Raya), online order received are not guaranteed to arrive on time. **Kindly be informed that due to festive season (eg. Pre-order may also be delayed subject to processes/approval from Malaysian Customs Department. We will ship out the pre-order item, the moment the item arrived. We may not be able to guarantee the estimated shipping date for Pre-Order item. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only. It usually takes between 5-7 working days (Monday to Friday) for goods to arrive at your destination. It usually takes between 3-5 working days (Monday to Friday) for goods to arrive at your destination. Failure to collect the order within the 90days time frame will result in the forfeit of the order and with no refund.Īll orders are delivered through our designated carrier. * Self pickup order must be collected within 90 days from the purchase date. * Please Inspect purchase item during self pickup, ALL IT will not be liable to any damage or missing item once customer leave the outlet. * Self Pickup hours will be subjected to change due to public holiday and ALL IT's company events. Once the order is ready for collection, we will send you an SMS message or email notification or Phone call. You can choose to collect your purchases at our Low Yat Plaza, Digital Mall, IOI City Mall & MyTown Shopping Centre outlet Please note that, the shipment delivery lead time and self pickup lead time will start on the next working day after your purchase. Once you’ve selected “collect in store” at the online checkout, we’ll email you your confirmation & collection details.We currently only provide shipping within Malaysia (Peninsular Malaysia, Sabah and Sarawak.)
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Pop in store to collect your items within an hour of ordering them, free of charge (depending on stock availability). There are two options available to you: in-store pick up and drive-thru collection. You can now order your item(s) online, and safely collect them from your chosen store within an hour of placing your order. Specific delivery information (dates, timeslots, prices) regarding your item(s) Which local stores your item(s) can be delivered to for collection Which local stores have your item(s) in stock for collection Our Availability checker is a handy little tool for quickly finding out about stock availability & delivery information.
And, of course, delivery is always dependent upon stock availability. Please note: weekend and next-day delivery is available in most areas, but not all. Our Track It service also allows you to see where your order is at.
Make sure to add your mobile number when you place your order, so we can text you with delivery updates. Anytime between 7am to 7pm.ĭelivery within a preferred 4-hour timeslot on a day of your choice.
Next-day delivery, available on orders placed before 7pm.Īll-day delivery. £10 charge.ĭelivery is available 7am to 7pm, seven days a week. Specific timeslots are available for orders placed before 9pm. Delivered the following day between 8am-5pm. FREE on orders over £50. Delivered within 3-5 working days. Depending on the time you order, and where you want your item(s) delivered, these options include: Specific delivery options are shown at the checkout. These can be delivered at a time that suits you best.
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